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Enkay CRMEnkay CRM — simple CRM for growing businesses
Enkay CRM is a simple CRM and lead follow-up platform built by Enkay Technologies for Indian businesses. Capture enquiries from IndiaMART, JustDial and your website, put a follow-up date on every lead, move each deal through a clear pipeline, and send GST quotations and invoices from the same place.
Lead pipeline
An illustration of the Enkay CRM dashboard, with sample numbers.
Everything between the first enquiry and the paid invoice.
Each part of Enkay CRM has its own page, with how it works, who it is for and what it does not do yet.
Lead management
IndiaMART, JustDial and website enquiries arrive on their own. WhatsApp and phone leads take five seconds to add. Duplicates are caught and merged.
Lead management →Follow-up management
Every open lead carries a next date. The Today screen puts overdue calls first, and flags leads that nobody has planned to call.
Follow-up management →Sales pipeline
New, Contacted, Qualified, Site visit, Quotation, Negotiation, Won or Lost — one board shows where every enquiry stands.
Sales pipeline →WhatsApp CRM
Open WhatsApp from any lead in one tap, and send quotations and invoices with the message already written. A shared inbox is in development.
WhatsApp CRM →Quotations & GST invoices
GST quotations the customer accepts from their phone, invoices numbered by financial year, UPI payment links and payment tracking.
Quotations & invoices →Customer management
Won leads become customers with their GSTIN, address, jobs, AMC contracts and every document you have sent them.
Customer management →Team management
Assign leads, give each person a role, and decide who sees every lead and who sees only their own.
Team management →Reports
Conversion, win rate by lead source, team performance, quotation acceptance, why deals were lost and money owed.
Reports →How Enkay CRM works, in four steps
- Enquiries arrive in one list. Connect IndiaMART, JustDial and your website form once, from Settings → Integrations. Add WhatsApp and phone enquiries by hand — a phone number is the only field you need.
- Every lead gets a next step. Each open lead carries a follow-up date. Your team starts the day on the Today screen: overdue calls first, then today’s, then leads that nobody has planned to call.
- Deals move through a pipeline. From New to Site visit to Quotation to Won, so the owner can see what is stuck without asking anyone.
- Won deals become paperwork. Send a GST quotation the customer can accept on their phone, turn it into an invoice with a UPI payment link, and keep the customer, their jobs and their AMC contract on one record.
Built for the way Indian businesses sell
Most CRMs are designed for office sales teams working from email. Enkay CRM starts from what a small Indian business actually runs on: portal enquiries from IndiaMART and JustDial, conversations on WhatsApp, a salesperson on a site visit with a phone, and customers who want a GST quotation before they say yes.
So it stays deliberately small. There are no modules to configure and no consultant to hire. Prices are in rupees and per business, not per seat. And it tells you plainly what is not built yet — see the pricing page for which features are live on each plan.
Who builds it
Enkay CRM is made by Enkay Technologies, a software company building practical software for growing businesses. We answer support ourselves, Monday to Saturday. If Enkay CRM does not fit how your business works, we also build custom software.
See how Enkay CRM fits your trade: CCTV and security, solar, interiors, AC and appliance service, real estate, coaching and travel.
Frequently asked questions
Who is Enkay CRM designed for?
Businesses that win work through enquiries rather than walk-ins — CCTV and security dealers, solar installers, interior designers, AC and appliance service, real estate, coaching institutes, travel agencies and similar trades. It suits a single owner as well as a sales team with field staff.
Is Enkay CRM free?
Yes. The Free plan is a real plan rather than a trial: one user, unlimited leads and follow-ups. The Business plan is ₹499 a month for your whole team. Compare plans.
Can I use Enkay CRM on my phone?
Yes. It runs in your phone’s browser with a phone layout and a bottom tab bar, and you can add it to your home screen. There is no separate app to install, and it needs a data connection.
Which lead sources connect automatically?
IndiaMART, JustDial and your website enquiry form push leads straight into Enkay CRM. WhatsApp enquiries and phone calls are added in a few seconds by hand. Facebook and Instagram lead ads are waiting on Meta’s approval and are not live yet.
Can I import my existing leads?
Yes, from a CSV file (save your Excel sheet as CSV first). Import is on the Business plan. Export to CSV works on every plan, so your data is never stuck.
Who makes Enkay CRM?
Enkay CRM is built and supported by Enkay Technologies, an Indian software company. Email support@enkaytechnologies.com and you reach the people who build it.
Start with the Free plan
Add your first leads in a few minutes. No credit card, no setup call. Upgrade when your team needs it.